Banking online provides a convenient way for Internet users to manage their accounts.
Internet banking fraud
If you bank online you should be aware of the dangers of attempts to steal your credentials by using fraudulent email messages that appear to come from legitimate businesses.
These authentic-looking messages often create a sense of urgency, and are designed to fool recipients into divulging personal data such as account numbers, passwords and credit card numbers.
Phishing
'Phishing' is a technique used to gain personal information for the purpose of identity theft. 'Phishing' emails give themselves away by telling you that there is a reason why you must provide personal details such as your Internet banking log on, password, credit card number or personal identification number by reply email or through a website. It is common for 'phishing' emails to contain links to a website that is a convincing replica of the financial institution's home page.
Financial institutions do not communicate with customers about account details by email.
What you can do
To make sure that your online banking is secure, there are some things you can do:
always type the address of your bank website into your browser; never use a link that has been sent to you by email
be suspicious of email that creates a false sense of urgency
follow the rules for secure use of passwords that appear in this document
follow the tips on virus protection, firewalls and harmful emails
ensure that you are aware of the security advice provided by your financial institution.
